Organizational Risk Management Interview
Mara Health Facility is one of the healthcare organizations based in my community. The facility treats a variety of diseases. The diseases include cancer, geriatrics, diabetes and endocrinology, cardiology and heart surgery, gynecology, gastroenterology and gastrointestinal diseases, nephrology, dental-related conditions, and neurology. The nature and capacity of this healthcare organization are at risk of experiencing challenges, legal actions, public image damage, and more.
Therefore, the institution should have a risk management process and policy to help mitigate and prevent some of the risks that may hinder its operations. This assignment aims to gain real-world insight into how risk management programs operate within healthcare organizations by interviewing a nurse manager, an employee involved in risk management processes.
-
What are the risk management strategies used in your organization’s risk control program?
There many strategies for managing risks in an organization. However, nurse managers should select only the best strategies to apply in their setting. The first strategy is risk avoidance. Here, the risk management team can either withdraw, eliminate, or not become involved with the risk (van Winsen et al., 2016). The second strategy is risk reduction.
Here, the factors that can lead to the risk should be mitigated. The third strategy is retention. This strategy requires the organization to accept the risk and budget for it. The last strategy is risk transfer or sharing. Here, one can insure or outsource.
-
How does the facility’s educational risk management program address key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability?
The educational risk management program has addressed the key legal, professional, and ethical issues in the following ways. The risk management program has addressed legal issues by providing the caregivers with materials that enlighten the nurses on the regulations to follow to avoid legal problems.
The program has also addressed issues, such as vicarious liability, malpractice litigation, and negligence by defining the risks, their causes, and how they can be avoided or mitigated. In other words, the program has addressed the issues by improving the caregivers’ knowledge about the risks.
-
What are the policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery?
Organizations should establish policies that guide nurses and other healthcare professionals on managing emergency triage in high‐risk areas of health care service delivery. One of the policies regards narcotics use in triage care. The policy notes that narcotics should be administered only by advanced practice nurses or physicians.
Another policy is that anesthesia should be prescribed and administered by anesthetists. A policy regarding pregnancy is that proper diagnosis and assessment should be made before providing pregnant patients medications. Another policy is that caregivers are required to test the patients for any blood-borne disease before recommending any medication.