HRM5403 – Transforming the Employee Experience in Health Care: Engaging the Workforce for Positive Outcomes

HRM5403, Transforming the Employee Experience in Health Care, is designed to help students understand the impact of HR practices on the healthcare workforce and the role HR plays in creating a positive organizational culture. This course delves into strategies to engage, retain, and motivate healthcare employees to improve both their job satisfaction and patient care outcomes.

Course Overview:

In this course, students will examine how HR strategies can be used to enhance employee engagement in healthcare settings, with a specific focus on improving patient outcomes. The course will cover key topics such as employee retention, workplace culture, leadership strategies, and employee satisfaction. Students will explore practical methods for fostering a work environment that promotes collaboration, accountability, and performance, particularly in high-stress environments like hospitals and healthcare clinics.

Students will also explore how HR practices can be tailored to meet the unique needs of healthcare professionals, such as physicians, nurses, and support staff. By transforming the employee experience, healthcare organizations can improve both staff well-being and patient satisfaction.

Key Learning Outcomes:

By the end of this course, students will:

Learn how to design HR strategies that enhance employee engagement and reduce turnover in healthcare organizations.
Understand the importance of organizational culture in the healthcare environment and its impact on employee performance.
Develop strategies for creating a positive work environment that encourages collaboration, reduces stress, and fosters job satisfaction.
Understand the connection between employee experience and patient outcomes, and how improving the former can directly enhance the latter.

This course is ideal for students who wish to lead HR initiatives in healthcare organizations, ensuring that the workforce is well-supported and motivated to provide high-quality care.