The second research question was what are the challenges faced by business managers in the I.T. industry while working from home. From the primary research it has been found that lack of the power to make decisions during the pandemic time and ineffective digital communication facilities and lack of ability to of the higher management to recognise the issues has been found to be some of the most critical issues faced by the managers during WFH that imposed negative impact on their performance (Vahdat 2021). Lack of effective communication and frequent conflict issues are two of the key issues that can be highlighted from secondary research. Aum, Lee and Shin (2021) have highlighted lack of communication or misunderstanding while communicating managerial message were some of the major changes faced by the managers while working from home. However, this paper has provided the audience with a new aspect that highlights the intense pressure from the end of the higher management to implement programs resulted in lack of flexibility in decision-making of the middle level managers, which in turn affected their productivity to a great extent (Azizi et al. 2021).